We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and store your data when you use our website or services.
1. Who We Are
The Tipsy Rover is a mobile bar business based in Winchester, Hampshire. Our website address is: www.tipsyrover.co.uk.
If you have any questions about this policy, please contact us by email: hello@tipsyrover.co.uk.
2. What Information We Collect
We may collect the following personal information when you interact with us:
- Name
- Email address
- Phone number
- Event details (date, location, guest numbers)
- Payment details (processed securely via our payment provider)
- Any other information you choose to share with us
We also collect anonymous data about how you use our website (e.g. pages visited, time spent on site) via cookies.
3. How We Use Your Information
We use your personal data to:
- Respond to your enquiries
- Provide quotes and manage your bookings
- Process payments
- Communicate important information about your booking
- Send marketing emails (only if you have opted in)
- Improve our website and services
4. How We Store and Protect Your Information
- We store your data securely and restrict access to authorised personnel only.
- We never sell or share your data with third parties for marketing purposes.
- We may share your details with trusted suppliers (e.g. glassware hire companies) only if necessary for your booking.
5. How Long We Keep Your Data
We keep your data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
6. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal data
- Withdraw consent for marketing at any time
- Make a complaint to the Information Commissioner’s Office (ICO) if you believe we have not handled your data properly
7. Cookies
Our website uses cookies to improve your browsing experience. You can control cookie settings in your browser at any time.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
By using our website or providing your details, you agree to this Privacy Policy.